Eastern Region Customer Service Centers 333.10 KB
Customer Service & Call Centers
| DISTRICT | CUSTOMER SERVICE CENTRE | 24 HOUR CONTACT NUMBERS | E-MAIL ADRESS |
| Mutare | Mutare Environs | 020 63372/0778 408 842 | |
| Mutare Urban | 020 61421/61959/61489/0774 105 254 | ||
| Rusape | 025 2529 | ||
| Nyanga | 0298 268/0738 352 220 | ||
| Manicaland | Chipinge | 0227 2446/ 0774 029 162/0774 364 939 | |
| Middle Sabi | 024 366/0774 029 162/0774 364 939 | ||
| Chimanimani | 026 2401/0227 2446/ 0774 029 162/0774 364 939 | ||
| Masvingo | 039 262088/265607/0716 206 410 | ||
| Chiredzi | 031 2571/2318/0716 340 027 | ||
| Masvingo | Gutu | 030 2514 | |
| Rutenga | 014 256 | ||
| Mashava | 035 2234 |
Harare Region Call Centre 440.16 KB
How to use the tables:
Look up your suburb code in Table 2, then find this code in Table 1
Table 1
| DISTRICT | CUSTOMER SERVICES CENTRE | SUBURB CODE | NUMBERS | |
| EAST | MABVUKU | H5,H15,H8,H6,H14 | 704235
2906937 |
hremabvuku@zedc.co.zw |
| BORROWDALE | H1,H2,H7,H28 | 704233
2923102 |
hreborrowdale@zedc.co.zw | |
| CBD | H10,H14 | 704237
292103 |
hrecbd@zedc.co.zw | |
| NORTH | MABELREIGN | H12,H26 | 706454
2906938 |
hremabelreign@zedc.co.zw |
| KUWADZANA | H11,H16,H21 | 706455
2918103 |
hrekuwadzana@zedc.co.zw | |
| WARREN PARK | H18,H13 | 706453
2906939 |
hrewarrenpark@zedc.co.zw | |
| SOUTH | GLEN VIEW | H19,H23 | 706451
2931960 |
hreglenview@zedc.co.zw |
| WATERFALLS | H17 | 704232
2931961 |
hrewaterfalls@zedc.co.zw | |
| SOUTHERTON | H9 | 704231
2931959 |
hresoutherton@zedc.co.zw | |
| CHITUNGWIZA | MAKONI | C1,C2,C3,C4,C5 | 070-24921
2923105 |
callcentrechit@zedc.co.zw |
Table 2: SCHEDULE FOR SUBURB CODES
| SUBURB | CODE | SUBURB | CODE | SUBURB | CODE | SUBURB | CODE |
| Amby | H5 | Alexandra Park | H1 | Arcadia | H14 | Adylin | H12 |
| Athlone | H5 | Ashbrittle | H2 | Avenues | H14 | Ashdown Park | H12 |
| Chikurubi | H15 | Ballentyne Park | H7 | Braeside | H14 | Avondale | H12 |
| Chisipite | H8 | Belgravia | H1 | Chadcombe | H14 | Avonlea | H12 |
| Chizhanje | H15 | Borrowdale | H7 | Cranborne | H14 | Cotswold Hills | H12 |
| Donnybrook | H15 | Colne Valley | H7 | Epworth | H14 | Emerald Hill | H12 |
| Eastlea | H5 | Colray | H7 | Greenwood Park | H14 | Greencroft | H12 |
| Greendale | H5 | Crowhill | H7 | Hatfield | H10 | Haig Park | H12 |
| Greengrove | H6 | Glen Lorne | H7 | Hillside | H14 | Kensington | H26 |
| Highlands South | H5 | Glenwood | H28 | Kopje | H14 | Mabelreign | H12 |
| Letombo | H5 | Greystone Park | H7 | Logan Park | H10 | Marlborough | H12 |
| Lewisham | H8 | Groombridge | H2 | Park Meadowlands | H14 | Mayfield Park | H12 |
| Lichendale | H5 | Gunhill | H7 | Msasa Park | H14 | Meyrick Park | H12 |
| Mabvuku | H15 | Hatcliffe | H7 | Mukuvisi | H14 | Milton Park | H12 |
| Mandalay Park | H14 | Hellensvile | H7 | Queensdale | H14 | Monavale | H12 |
| Mandara | H5 | Highlands North | H7 | St Martins | H14 | Mt Hampden | H12 |
| Manresa | H5 | Hogarty Hill | H7 | Wilmington Park | H14 | Sentosa | H12 |
| Rhodesvile | H5 | Kambanji | H7 | Budiriro | H23 | Sherwood Park | H12 |
| Ruwa | H14 | Little Norfolk | H2 | Glen Norah | H19 | St Andrews | H12 |
| Tafara | H15 | Luna | H7 | Glenview | H23 | Strathaven | H12 |
| Ventersburg | H14 | Mt Pleasant | H2 | Graniteside | H17 | Sunridge | H12 |
| Zimre Park | H15 | Newlands | H7 | Grobbie Park | H17 | Valencedene | H12 |
| Dzivarasekwa | H11 | Northwood | H2 | Hopley | H17 | Ardbennie | H9 |
| Harare West | H16 | Pomona | H7 | Induna | H17 | Harare South | H9 |
| Kuwadzana | H11 | Quinington | H7 | Midlands | H17 | Highfields | H9 |
| Lake Chivero | H21 | Rietfontein | H28 | Parktown | H17 | Houghton Park | H9 |
| Marimba Park | H21 | Rolf Valley | H28 | Prospect | H17 | Lochinvar | H9 |
| Merwede | H11 | The Grange | H28 | Sunningdale | H17 | Mbare | H9 |
| Mufakose | H21 | Umwinsidale | H28 | Waterfalls | H17 | Southerton | H9 |
| Snake Park | H11 | Vainona | H7 | Rugare | H18 | Uplands | H9 |
| Sublime | H11 | Aspindale | H18 | Tynwald | H13 | Willowvale | H9 |
| Crowborough | H11 | Belvedere | H13 | Warren Park | H18 | Workington | H18 |
| Kambuzuma | H18 | Ridgeview | H13 | Westwood | H18 | Linoln Green | H18 |
| Zengeza 3 West | C1 | Zengeza 2 West | C2 | Mayambara | C4 | Seke Unit J | C1 |
| St Marys West | C1 | St Marys South | C2 | Chitungwiza ZRP | C4 | Zengeza 2 East | C2 |
| Guzha North | C1 | Zengeza 3 East | C2 | Seke Unit L,M,N&P | C4 | Zengeza 5 Ext | C5 |
| Zengeza 5 | C1 | Seke Unit A-E | C3 | St Marys East | C4 | Zengeza 3 Ext | C5 |
| Seke Unit J West | C5 | Seke Unit G-H | C3 | Zengeza 1 | C4 | Dema | C5 |
| Seke Unit K | C5 | Seke Unit J Central | C3 | Makoni shops | C5 | Seke Unit G | C5 |
Northern Region Service Centers 379.86 KB
| ZIMBABWE ELECTRICITY TRANSMISSION & DISTRIBUTION COMPANY
NORTHERN REGION
NOTICE TO OUR VALUED STAKEHOLDERS ZETDC would like to advise its valued clients in Northern Region of changes to the previously publicised contact details of the various client service personnel in the region. Our valued clients are kindly advised to use the following numbers for any client related enquiries within their respective areas:
|
| CLIENT SERVICE
CENTRE |
AREAS COVERED | 24 HR.
CALL CENTRE |
CLIENT SERVICE OFFICER | SALES / NETWORK
MANAGER |
| Bindura | Bindura Centre, Shashi View Area, Greenhill, Long Acres, Batanai, Mt View, Chipadze, Chiwaridzo 1 & 2, Aerodrome, Chipindura, , Madamombe , Shamva, Shutu T/Ship, Nanhenga, Matepatepa, Nyava T/ship | 0271- 6672, 0271-6506,0271-6353,0772 422 231 | 0271 – 63530772 306 045 | SALES MANAGER
0772 417 457 0271-7034 ichakupa@zedc.co.zw NETWORK MANAGER 0772 411 254 0271-7295 rgapa@zedc.co.zw
|
| Concession | Concession, Dandamera, Christon Bank, Mazoe, Glendale, Gweshe, Howard, Chriscre Business Centre | 0375-28672974/2976 | 0375-28660772 975 110 | |
| Mvurwi | Mvurwi Township, Guruve Growth Point, Mudhindo Business Centre, Suoguru T/Ship, Nzvimbo Bus. Centre, Bakasa Bus. Centre, Mahuwe Bus. Centre, Mushumbi Business Centre. | 0277-23140773 088712 | 0277 – 21160775 357 287 | |
| Mt Darwin | Mt Darwin, Pfura Township, Madziwa, Rushinga, Kandeya, Mukumbura, Dotito , Madziwa T/Ship | 0276-2355/2755 | 0276 – 26070772 804 112 | |
| Centenary | Centenary, Muzarabani, Gato T/ship, St Alberts, Chaona Business Centre, Bare Business Centre, Nyakudya Business Centre, Hwata Business Centre, Hoya Business Centre | 057-2232/22570773 088 716 | 057 – 22570772 702 910 | |
| Kadoma | Kadoma Town, Sanyati, Chakari, Patchway, Empress, Doneni, Muzwezwe, Bumbe, Ngezi-Mhondoro, St Ruperts, Pasi Dam Area, Blagdon | 068-225190773 088 705 | 068-234670772 425 788 |
SALES MANAGER 0712 443 986 068-26484 NETWORK MANAGER 0773 359 410 068-23044 gtsvakwi@zedc.co.zw
|
| Chegutu | Chegutu Town, Zowa, Msengezi, Sherpton, Suri-Suri, Nyatsanga, Torphin Area, Mhondoro, Umfuli, Pickstone, Neuso, Musinami, Chirundazi, Mashayamombe, Etna | 053-2641/20774 057477 | 053-34270772 674 557 | |
| Norton | Norton Town, Darwendale, Nyabira, Chivero, Nyamweda, Selous, Msengezi Makwiro, Kutama, Masiyarwa, Lydiat Area, Clear Water, Lake Chivero, Chibero | 062-2242/30773 088704 | 062-32690772 885 196 | |
| Beatrice | Beatrice, Mubayira, Ngezi-Mamina, Furtherstone, Marirangwe, Landos, Mudzimurema, Lanark | 065-347/289 | 065-2890772 737 277 | |
| Chinhoyi | CBD, Chikonohono, Gadzema, Mpata, Chitambo, Cold Stream, Hunyani, Ruvimbo 1 & 2, Chinhoyi Caves, Rusununguko, Mapako 1 & 2 Orange Groove, Mzari, Mzari Etx, Murombedzi, Chitomborwizi, Mazvikadeyi, Trelawney, Banket, Alaska, Lions Den, Shekelton | 067-22281/20773 088 708 | 067-227150773 063 418 |
ACTING SALES MANAGER 0775 394 991 067-24035 pmashingaidze@zedc.co.zw
NETWORK MANAGER 0736 796 464 067-22853 |
| Karoi | Karoi Town, Chikangwe, Chiedza, Karoi Low Density, Chirundu, Magunje area, Zvipani Business Centre, Chidamoyo Bus. Centre, Kazangarare Business Centre, Makuti Bus. Centre, Tengwe Bus. Centre & surrounding farms | 0264-21564850773 088707 | 0264-21576100774 397 307 | |
| Mhangura | Mhangura Business Centre, Chebanga, Damba Village, Gudubu Village 1 – 12, Doma Bus. Centre & surrounding farms, Shumba Bus. Centre , Polan Tree & surrounding Farms | 060-56810773 088 718 | 060-54640772 626 455 | |
| Kariba | Kariba urban, Mahombekombe, Nyamhunga, Batonga Phase 1, Kariba Heights, Fishing camps, Charara, Chawara, Crocodile Farm | 0261-21461080773 088 719 | 0261-21464510782 325 152 | |
| Mutorashanga | Mutorashanga, Raffingora, Birkadale & surrounding farms, Muriel Mine & surrounding Farms, Ceasar Mine & surrounding farms, Baswick School & surrounding farms, Mapinga Business Centre | 0668-4260773 088 717 | 0668-2670772 700 431 | |
| Marondera | Marondera Town, Winston Park, Paradise Park , Lendy Park, Ruzawi Park, Cherutombo, Morning Side, Rusike, Yellow City, Dombotombo, Nyameni, Cherima, Garikai, Wedza, Kushinga Phikelela, Chivhu, Sadza, Imire, Chendambuya | 0279-235670279-24583 | 0279 – 21896 |
SALES MANAGER 0772 219 396 0279-21879 NETWORK MANAGER 0712 664 901 0279-24421 chituwo@zedc.co.zw
|
| Juru | Juru, Goromonzi, Rusike, Juru, Musami, Arcturus, Domboshava, Makumbe, St Pauls Mission | 04-66536304-664476 | 04-6636550772 587 229 | |
| Bromley | Bromley, Mahusekwa, Dema, Goromonzi, Rusike, Ternary | 0773 088 709 | 0777 865 895 | |
| Mtoko | Mtoko, Nyamapanda, Kotwa, Murehwa, Mtawatawa, UMP, Macheke Farms, Waterloo Farms, Mukanda Farms, Mt Pleasant Farms | 0272-24760774 638 847 | 0272 – 24760772 587 231 | |
|
The above telephone numbers are meant to bridge time between query identification and resolution for the benefit of our valued clients. Should you fail to get satisfactory responses from our local offices, please do not hesitate to contact the Regional Office on the following numbers:-
Marketing Officer -0772805673 mringirisai@zedc.co.zw Commercial Manager – 0772 428 200 kmutyambizi@zedc.co.zw Engineering Manager – 0772 284 526 pmazwazwa@zedc.co.zw General Manager – 0712 230 150 sdadi@zedc.co.zw
You can now also visit our website www.zetdc.co.zw for daily client related updates! |
||||
Western Region Service Centers 349.06 KB
| SERVICE CENTRES | SERVICES OFFERED | PHYSICAL ADDRESS | AREAS COVERED |
| Bulawayo East District (Commercial)
Tel: 09-67180,79521,79526 880953 |
Customer Queries & Enquiries, Receipting, New Connections, Reconnections, Inspections, Credit Control |
Halco House Fife Street/10thAvenue Bulawayo |
One Stop Shop |
| Bulawayo East District Depot (CSC)
Tel: (09) 889891-4 79379 887894 78152 |
Infrastructure Development
Maintenance (Network & Fleet),Faults Management New Connections- (physical connections) |
Electricity House
Lobengula Street/Khami Rd Bulawayo |
City Centre Famona,Hillcrest,Hillside,Barham Green Southwold,Burnside,Montrose, Malindela,Greenhill, ,North-end Gumtree,Manningdake,Bradfield,Malindela,NUST Matsheumhlophe,Ilanda,Kumalo,Suburbs,Waterford,Doughlasdale
Lockview,Trenance,Woodville,Northvale,Woodlands Selbourne Park, Mahatshula |
| Bulawayo West District
Nketa Depot (CSC)
Tel: (09) 460535 460537 |
Infrastructure Development
Maintenance (Network & Fleet),Faults Management New Connections- (physical connections) |
Accriton Road/Off Plumtree Donnington
Bulawayo |
Belmont West Industrial sites, Bellevue, Nketa, Emganwini, Nkulumane, Rangemore,Newton West, Tshabalala
Old Pumula.Pumula East & North, Pumula, South, ,Sizinda,Kelvin vc Industrial Sites and Khami Prison |
| Bulawayo West District
Entumbane Depot (CSC)
Tel: (09) 460538 460537 |
Infrastructure Development
Maintenance (Network & Fleet),Faults Management New Connections- (physical connections) |
Accriton Road/Off Plumtree Donnington
Bulawayo |
Makokoba, Mzilikazi, Nguboyenja, Mpopoma,
Matshobama, Entumbane, Emakhandeni, Njube, Lobengula, Magwegwe, Pelandaba, Luveve, Cowdray Park, Richmond, Norwood, Trenance |
| Bulawayo West District
(Commercial)
Tel: (09) 78233 77021 |
Customer Queries & Enquiries, New Connections, Reconnections, Inspections, Credit Control | Richmond House
Lobengula Street/Khami Rd Bulawayo
|
Makokoba, Mzilikazi, Nguboyenja, Mpopoma,
Matshobama, Entumbane, Emakhandeni, Njube, Lobengula, Magwegwe, Pelandaba, Luveve, Cowdray Park, Richmond, Norwood, Trenance
Belmont West Industrial sites, Bellevue, Nketa, Emganwini, Nkulumane, Rangemore, Old Pumula.Pumula East & North,Pumula South,Tshabalala,Sizinda,Kelvin and Khami |
| Rural Depots: | |||
|
Bulawayo Environs CSC
Tel: (09) 477311/460227
|
Connections, Maintenance, Reticulation | Plumtree Road/Leamington Rd
Bulawayo |
Nyamandlovu, Tsholotsho, Solusi, Matopo, Figtree, Ntabazinduna, Esiphezini,Dinyane,Usher,Worringham, ,
Gumtree,ClaremontImbizo Barracks Sigola,Somnene Hope Foutain & Mines,Umgusa Irrigation,Empandeni and Byo Airport |
| Esigodini CSC
Tel: 0288-341
|
Receipting, Connections, Maintenance, Reticulation | Esigodini | Esigodini,Mawabeni,Esibomvu,Mzingwane,Mbalabala,
Fort Rixon, Nswazi.Irisvale.Mpisini Ntabende |
| Filabusi CSC
Tel: 017-221/226
|
Receipting, Connections, Maintenance, Reticulation | Filabusi | Filabusi, Hwali, Silalatshani, Singwango, Nkankezi, Mbondweni, Sanale, Mahole, Vokola and Avoca |
| Gwanda CSC
Tel:0284-22229 22204 22628
|
Connections, Maintenance, Reticulation | Gwanda | Gwanda Town,Jahunda,Spitzkop,West Nicholson,Collen Bawn,Gwaranyemba,Ntepe,Samlodi,Manama,NtalaleStanmore
Mkwidzi,Gwakwe,Kezi,Maphisa,St Joseph,Nsthelanyemba, Sontala,Natisa,Kezi,Brunaberg,Sun Yet Sen |
| Beit-Bridge CSC
Tel: 0286-22341
|
Receipting, Connections, Maintenance, Reticulation | Beit-Bridge | Shashe, Zezani, Lutumba,Chaswingo,Nottingham,Mazunga area, and Bubi |
| Plumtree CSC
Tel: 019-2237
|
Receipting, Connections, Maintenance, Reticulation | Plumtree | Plumtree Town,Tekwane,Brunaberg |
| Turk CSC
Tel: 0285-347/222/368
|
Connections, Maintenance, Reticulation | Turk | Turk,Nyathi
|
| Lupane CSC
Tel: 0898-455
|
Connections, Maintenance, Reticulation | Lupane | Lupane,St Lukes , insuza, sipepa,St paul ,Mzola. Jotsholo Fatima,Half Way Hotel and surrounding areas,
|
| Hwange CSC
Tel: 0281-32534
|
Connections, Maintenance, Reticulation | Hwange | Hwange Town and surrounding areas,
|
| Victoria Falls CSC
Tel: 013-43437
|
Receipting, Connections, Maintenance, Reticulation | 88 Spencer Rd
Victoria Falls |
Victoria Falls Town and surrounding areas |
| Binga CSC
Tel: 015-278 |
Receipting, Connections, Maintenance, Reticulation | Binga | Binga Town and surrounding areas |
| Gwanda District Revenue Office (Commercial)
Tel: 0284-22628/22204 |
New connections, Installation, Reconnections, Inspection, Meter reading, Credit Control, Revenue Collection, Billing, Banking Hall | Sudan Street/Forth Ave
Gwanda |
Gwanda Town,Jahunda,Spitzkop,West Nicholson,Collen Bawn,Gwaranyemba,Ntepe,Samlodi,Manama,NtalaleStanmore
Mkwidzi,Gwakwe,Kezi,Maphisa,St Joseph,Nsthelanyemba, Sontala,Natisa,Kezi,Brunaberg,Sun Yet Sen |
| Hwange District Revenue
Office (Commercial)
Tel: 0281-32458 34213 33197 |
New connections, Installation, Reconnections, Inspection, Meter reading, Credit Control, Revenue Collection, Billing, Banking Hall | 36 Sandalwood Crescent
Baobab Hill Hwange |
Lupane,Hwange, Binga,Victoria Falls |
Southern Region Service Centers 363.39 KB
| DISTRICT | CLIENT SERVICE CENTRE | AREAS COVERED | CALL CENTRE | CLIENT SERVICES OFFICER | Email Address |
|
GWERU |
GWERU URBAN | Gweru Town, Southdowns, Southview, Lundi Park, Ivene, Senga, MSU, Dalesford, Harben Park, Thornhill Air Base, Riverside, Mtapa, Mambo, Mkoba, Christmas Gift, Antelope Park | 054 – 223344
054-225478 08004817 |
054 – 220638
0773253369 |
urban@zedc.co.zw |
| GWERU ENVIRONS | Shangani, Guinea Fowl, Chikwingizha, Lalapanzi, Lower Gweru, Chiwundura, Indiva, Hunters Road, Somabhula, Matopo Road, Mhlahlandela, | 054 – 223433
|
054 – 222428
0773213486 |
environs@zedc.co.zw | |
| SHURUGWI | Sebanga, Shurugwi Town, Chikato BC, Gwanza BC, Pakame Mission, Tongogara BC, Chironde BC, Gwenoro, Impali Source. | 052 – 6424 | 052-6512
0772 657 477 |
shurugwi@zedc.co.zw | |
| MVUMA
|
Mvuma Town, Driefontein Mission, Chizhou Business Cetre, Holly Cross , Serema, Chaka, parts of Chirumhanzu, , Felixburg, Part Lalapanzi |
032 – 372/3/4 |
032-372
0779308475 |
mvuma@zedc.co.zw | |
| CHIVHU | Chivhu Town, Nharira, St Francis Mission, Daramombe, Madamombe, Gandachibvuma, Wilshire Farm and Manyene | 056 – 2447/8 | 056-2447
0773290459 |
chivu@zedc.co.zw | |
|
ZVISHAVANE |
ZVISHAVANE URBAN & ENVIRONS |
Zvishavane Town, Mandava, Makwasha, Eastlea, Highlands, Zvishavane Industry, Mtonjeni Plots, Mimosa, Mabasa, Takavarasha, Dadaya, Denge, Vugwi, Dambudzo and Mberengwa Centre | 051 – 2411 | 051 – 4217
0776109093 |
zvishavane@zedc.co.zw |
|
MATAGA |
Mataga, Buchwa, Masase, Nenga, Jeka, , Chegato, Mberengwa, Sandawana Mine, Mpandashango, Ngungumbane, Musume, Inyala, Berejena, Matibhi, Maringire and Mulele | 0517 – 2246/7 | 051 – 2246
0772738482 |
mataga@zedc.co.zw
|
|
|
KWEKWE |
KWEKWE URBAN & ENVIRONS |
Mbizo, Amaveni, Chicago, Msasa Park, Fitchlea, Southwood, Tabamali, Dutchmans Pool, Kwekwe East, part of Kwekwe West, Brandfold, Munyati, Kwekwe Industrial, Kwekwe Town and Battlefields | 055 – 22977/9
055 – 24697 0800 4818 |
055 – 24699
0773522085 0714087373 |
kwekwe@zedc.co.zw |
|
REDCLIFF |
Ripple Creek, Kwekwe West, Torwood, Simbi Park, Rutendo, Redcliff Town | 055-62338/9
|
055-62313
055-62333 0773282625 |
redcliff@zedc.co.zw | |
|
NKAYI |
Nkayi Centre, Mutimutema, Loreto, Gothic Mine, Hozoli, Muchape, Cross Roads, Silobela, Jena Mine, ArdaFairacres, ChiguhuneZenka, Guwe, Zinyangeni, Matshuzula Business Centre, Chief Nkalakatha Mpumelelo, Hompane, Dolahali, Tohwe, Sesemba, Nkomayanga Dakamela, Kana Mission, Mathetshaneni, Gwelutshena,Sivomo, Seshange, Nesigwe |
0558-583 |
0558-581
0712307891 0773010285 |
nkayi@zedc.co.zw | |
| GOKWE | Gokwe Town, Gokwe Industry, Nyaradza, Sesami, Mapfungawutsi, Njelele, Manoti, Kana, Nemangwe and Jahana | 059 – 2224
059 – 2284 |
059 – 2857
0773 442 785 |
gokwe@zedc.co.zw | |
| NEMBUDZIYA | Nembudziya Centre, Ganyungu, Kuwirirana, Tshoda, Mashane, Chireya, Goredema,Tsungai, Norah, Nyarupakwe, Siyakobvu and Musadzi. | 059 – 2680
059 – 2856
|
0774484727/ 0713014981 | nembudziya@zedc.co.zw |
