Customer Service & Call Centers
DISTRICT | CUSTOMER SERVICE CENTRE | 24 HOUR CONTACT NUMBERS | E-MAIL ADRESS |
Mutare | Mutare Environs | 020 63372/0778 408 842 | |
Mutare Urban | 020 61421/61959/61489/0774 105 254 | ||
Rusape | 025 2529 | ||
Nyanga | 0298 268/0738 352 220 | ||
Manicaland | Chipinge | 0227 2446/ 0774 029 162/0774 364 939 | |
Middle Sabi | 024 366/0774 029 162/0774 364 939 | ||
Chimanimani | 026 2401/0227 2446/ 0774 029 162/0774 364 939 | ||
Masvingo | 039 262088/265607/0716 206 410 | ||
Chiredzi | 031 2571/2318/0716 340 027 | ||
Masvingo | Gutu | 030 2514 | |
Rutenga | 014 256 | ||
Mashava | 035 2234 |
How to use the tables:
Look up your suburb code in Table 2, then find this code in Table 1
Table 1
DISTRICT | CUSTOMER SERVICES CENTRE | SUBURB CODE | NUMBERS | |
EAST | MABVUKU | H5,H15,H8,H6,H14 | 704235
2906937 |
hremabvuku@zedc.co.zw |
BORROWDALE | H1,H2,H7,H28 | 704233
2923102 |
hreborrowdale@zedc.co.zw | |
CBD | H10,H14 | 704237
292103 |
hrecbd@zedc.co.zw | |
NORTH | MABELREIGN | H12,H26 | 706454
2906938 |
hremabelreign@zedc.co.zw |
KUWADZANA | H11,H16,H21 | 706455
2918103 |
hrekuwadzana@zedc.co.zw | |
WARREN PARK | H18,H13 | 706453
2906939 |
hrewarrenpark@zedc.co.zw | |
SOUTH | GLEN VIEW | H19,H23 | 706451
2931960 |
hreglenview@zedc.co.zw |
WATERFALLS | H17 | 704232
2931961 |
hrewaterfalls@zedc.co.zw | |
SOUTHERTON | H9 | 704231
2931959 |
hresoutherton@zedc.co.zw | |
CHITUNGWIZA | MAKONI | C1,C2,C3,C4,C5 | 070-24921
2923105 |
callcentrechit@zedc.co.zw |
Table 2: SCHEDULE FOR SUBURB CODES
SUBURB | CODE | SUBURB | CODE | SUBURB | CODE | SUBURB | CODE |
Amby | H5 | Alexandra Park | H1 | Arcadia | H14 | Adylin | H12 |
Athlone | H5 | Ashbrittle | H2 | Avenues | H14 | Ashdown Park | H12 |
Chikurubi | H15 | Ballentyne Park | H7 | Braeside | H14 | Avondale | H12 |
Chisipite | H8 | Belgravia | H1 | Chadcombe | H14 | Avonlea | H12 |
Chizhanje | H15 | Borrowdale | H7 | Cranborne | H14 | Cotswold Hills | H12 |
Donnybrook | H15 | Colne Valley | H7 | Epworth | H14 | Emerald Hill | H12 |
Eastlea | H5 | Colray | H7 | Greenwood Park | H14 | Greencroft | H12 |
Greendale | H5 | Crowhill | H7 | Hatfield | H10 | Haig Park | H12 |
Greengrove | H6 | Glen Lorne | H7 | Hillside | H14 | Kensington | H26 |
Highlands South | H5 | Glenwood | H28 | Kopje | H14 | Mabelreign | H12 |
Letombo | H5 | Greystone Park | H7 | Logan Park | H10 | Marlborough | H12 |
Lewisham | H8 | Groombridge | H2 | Park Meadowlands | H14 | Mayfield Park | H12 |
Lichendale | H5 | Gunhill | H7 | Msasa Park | H14 | Meyrick Park | H12 |
Mabvuku | H15 | Hatcliffe | H7 | Mukuvisi | H14 | Milton Park | H12 |
Mandalay Park | H14 | Hellensvile | H7 | Queensdale | H14 | Monavale | H12 |
Mandara | H5 | Highlands North | H7 | St Martins | H14 | Mt Hampden | H12 |
Manresa | H5 | Hogarty Hill | H7 | Wilmington Park | H14 | Sentosa | H12 |
Rhodesvile | H5 | Kambanji | H7 | Budiriro | H23 | Sherwood Park | H12 |
Ruwa | H14 | Little Norfolk | H2 | Glen Norah | H19 | St Andrews | H12 |
Tafara | H15 | Luna | H7 | Glenview | H23 | Strathaven | H12 |
Ventersburg | H14 | Mt Pleasant | H2 | Graniteside | H17 | Sunridge | H12 |
Zimre Park | H15 | Newlands | H7 | Grobbie Park | H17 | Valencedene | H12 |
Dzivarasekwa | H11 | Northwood | H2 | Hopley | H17 | Ardbennie | H9 |
Harare West | H16 | Pomona | H7 | Induna | H17 | Harare South | H9 |
Kuwadzana | H11 | Quinington | H7 | Midlands | H17 | Highfields | H9 |
Lake Chivero | H21 | Rietfontein | H28 | Parktown | H17 | Houghton Park | H9 |
Marimba Park | H21 | Rolf Valley | H28 | Prospect | H17 | Lochinvar | H9 |
Merwede | H11 | The Grange | H28 | Sunningdale | H17 | Mbare | H9 |
Mufakose | H21 | Umwinsidale | H28 | Waterfalls | H17 | Southerton | H9 |
Snake Park | H11 | Vainona | H7 | Rugare | H18 | Uplands | H9 |
Sublime | H11 | Aspindale | H18 | Tynwald | H13 | Willowvale | H9 |
Crowborough | H11 | Belvedere | H13 | Warren Park | H18 | Workington | H18 |
Kambuzuma | H18 | Ridgeview | H13 | Westwood | H18 | Linoln Green | H18 |
Zengeza 3 West | C1 | Zengeza 2 West | C2 | Mayambara | C4 | Seke Unit J | C1 |
St Marys West | C1 | St Marys South | C2 | Chitungwiza ZRP | C4 | Zengeza 2 East | C2 |
Guzha North | C1 | Zengeza 3 East | C2 | Seke Unit L,M,N&P | C4 | Zengeza 5 Ext | C5 |
Zengeza 5 | C1 | Seke Unit A-E | C3 | St Marys East | C4 | Zengeza 3 Ext | C5 |
Seke Unit J West | C5 | Seke Unit G-H | C3 | Zengeza 1 | C4 | Dema | C5 |
Seke Unit K | C5 | Seke Unit J Central | C3 | Makoni shops | C5 | Seke Unit G | C5 |
ZIMBABWE ELECTRICITY TRANSMISSION & DISTRIBUTION COMPANY
NORTHERN REGION
NOTICE TO OUR VALUED STAKEHOLDERS ZETDC would like to advise its valued clients in Northern Region of changes to the previously publicised contact details of the various client service personnel in the region. Our valued clients are kindly advised to use the following numbers for any client related enquiries within their respective areas:
|
Commercial Manager – 0772 428 200 kmutyambizi@zedc.co.zw Engineering Manager – 0772 284 526 pmazwazwa@zedc.co.zw General Manager – 0712 230 150 sdadi@zedc.co.zw
You can now also visit our website www.zetdc.co.zw for daily client related updates! |
SERVICE CENTRES | SERVICES OFFERED | PHYSICAL ADDRESS | AREAS COVERED |
Bulawayo East District (Commercial)
Tel: 09-67180,79521,79526 880953 |
Customer Queries & Enquiries, Receipting, New Connections, Reconnections, Inspections, Credit Control |
Halco House Fife Street/10thAvenue Bulawayo |
One Stop Shop |
Bulawayo East District Depot (CSC)
Tel: (09) 889891-4 79379 887894 78152 |
Infrastructure Development
Maintenance (Network & Fleet),Faults Management New Connections- (physical connections) |
Electricity House
Lobengula Street/Khami Rd Bulawayo |
City Centre Famona,Hillcrest,Hillside,Barham Green Southwold,Burnside,Montrose, Malindela,Greenhill, ,North-end Gumtree,Manningdake,Bradfield,Malindela,NUST Matsheumhlophe,Ilanda,Kumalo,Suburbs,Waterford,Doughlasdale
Lockview,Trenance,Woodville,Northvale,Woodlands Selbourne Park, Mahatshula |
Bulawayo West District
Nketa Depot (CSC)
Tel: (09) 460535 460537 |
Infrastructure Development
Maintenance (Network & Fleet),Faults Management New Connections- (physical connections) |
Accriton Road/Off Plumtree Donnington
Bulawayo |
Belmont West Industrial sites, Bellevue, Nketa, Emganwini, Nkulumane, Rangemore,Newton West, Tshabalala
Old Pumula.Pumula East & North, Pumula, South, ,Sizinda,Kelvin vc Industrial Sites and Khami Prison |
Bulawayo West District
Entumbane Depot (CSC)
Tel: (09) 460538 460537 |
Infrastructure Development
Maintenance (Network & Fleet),Faults Management New Connections- (physical connections) |
Accriton Road/Off Plumtree Donnington
Bulawayo |
Makokoba, Mzilikazi, Nguboyenja, Mpopoma,
Matshobama, Entumbane, Emakhandeni, Njube, Lobengula, Magwegwe, Pelandaba, Luveve, Cowdray Park, Richmond, Norwood, Trenance |
Bulawayo West District
(Commercial)
Tel: (09) 78233 77021 |
Customer Queries & Enquiries, New Connections, Reconnections, Inspections, Credit Control | Richmond House
Lobengula Street/Khami Rd Bulawayo
|
Makokoba, Mzilikazi, Nguboyenja, Mpopoma,
Matshobama, Entumbane, Emakhandeni, Njube, Lobengula, Magwegwe, Pelandaba, Luveve, Cowdray Park, Richmond, Norwood, Trenance
Belmont West Industrial sites, Bellevue, Nketa, Emganwini, Nkulumane, Rangemore, Old Pumula.Pumula East & North,Pumula South,Tshabalala,Sizinda,Kelvin and Khami |
Rural Depots: | |||
Bulawayo Environs CSC
Tel: (09) 477311/460227
|
Connections, Maintenance, Reticulation | Plumtree Road/Leamington Rd
Bulawayo |
Nyamandlovu, Tsholotsho, Solusi, Matopo, Figtree, Ntabazinduna, Esiphezini,Dinyane,Usher,Worringham, ,
Gumtree,ClaremontImbizo Barracks Sigola,Somnene Hope Foutain & Mines,Umgusa Irrigation,Empandeni and Byo Airport |
Esigodini CSC
Tel: 0288-341
|
Receipting, Connections, Maintenance, Reticulation | Esigodini | Esigodini,Mawabeni,Esibomvu,Mzingwane,Mbalabala,
Fort Rixon, Nswazi.Irisvale.Mpisini Ntabende |
Filabusi CSC
Tel: 017-221/226
|
Receipting, Connections, Maintenance, Reticulation | Filabusi | Filabusi, Hwali, Silalatshani, Singwango, Nkankezi, Mbondweni, Sanale, Mahole, Vokola and Avoca |
Gwanda CSC
Tel:0284-22229 22204 22628
|
Connections, Maintenance, Reticulation | Gwanda | Gwanda Town,Jahunda,Spitzkop,West Nicholson,Collen Bawn,Gwaranyemba,Ntepe,Samlodi,Manama,NtalaleStanmore
Mkwidzi,Gwakwe,Kezi,Maphisa,St Joseph,Nsthelanyemba, Sontala,Natisa,Kezi,Brunaberg,Sun Yet Sen |
Beit-Bridge CSC
Tel: 0286-22341
|
Receipting, Connections, Maintenance, Reticulation | Beit-Bridge | Shashe, Zezani, Lutumba,Chaswingo,Nottingham,Mazunga area, and Bubi |
Plumtree CSC
Tel: 019-2237
|
Receipting, Connections, Maintenance, Reticulation | Plumtree | Plumtree Town,Tekwane,Brunaberg |
Turk CSC
Tel: 0285-347/222/368
|
Connections, Maintenance, Reticulation | Turk | Turk,Nyathi
|
Lupane CSC
Tel: 0898-455
|
Connections, Maintenance, Reticulation | Lupane | Lupane,St Lukes , insuza, sipepa,St paul ,Mzola. Jotsholo Fatima,Half Way Hotel and surrounding areas,
|
Hwange CSC
Tel: 0281-32534
|
Connections, Maintenance, Reticulation | Hwange | Hwange Town and surrounding areas,
|
Victoria Falls CSC
Tel: 013-43437
|
Receipting, Connections, Maintenance, Reticulation | 88 Spencer Rd
Victoria Falls |
Victoria Falls Town and surrounding areas |
Binga CSC
Tel: 015-278 |
Receipting, Connections, Maintenance, Reticulation | Binga | Binga Town and surrounding areas |
Gwanda District Revenue Office (Commercial)
Tel: 0284-22628/22204 |
New connections, Installation, Reconnections, Inspection, Meter reading, Credit Control, Revenue Collection, Billing, Banking Hall | Sudan Street/Forth Ave
Gwanda |
Gwanda Town,Jahunda,Spitzkop,West Nicholson,Collen Bawn,Gwaranyemba,Ntepe,Samlodi,Manama,NtalaleStanmore
Mkwidzi,Gwakwe,Kezi,Maphisa,St Joseph,Nsthelanyemba, Sontala,Natisa,Kezi,Brunaberg,Sun Yet Sen |
Hwange District Revenue
Office (Commercial)
Tel: 0281-32458 34213 33197 |
New connections, Installation, Reconnections, Inspection, Meter reading, Credit Control, Revenue Collection, Billing, Banking Hall | 36 Sandalwood Crescent
Baobab Hill Hwange |
Lupane,Hwange, Binga,Victoria Falls |