Customer Service & Call Centers

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DISTRICT CUSTOMER SERVICE CENTRE 24 HOUR CONTACT NUMBERS E-MAIL ADRESS
Mutare Mutare Environs 020 63372/0778 408 842
Mutare Urban 020 61421/61959/61489/0774 105 254
Rusape 025 2529
Nyanga 0298 268/0738 352 220
Manicaland Chipinge 0227 2446/ 0774 029 162/0774 364 939
Middle Sabi 024 366/0774 029 162/0774 364 939
Chimanimani 026 2401/0227 2446/ 0774 029 162/0774 364 939
Masvingo 039 262088/265607/0716 206 410
Chiredzi 031 2571/2318/0716 340 027
Masvingo Gutu 030 2514
Rutenga 014 256
Mashava 035 2234

How to use the tables:

Look up your suburb code in Table 2, then find this code in Table 1

Table 1

DISTRICT CUSTOMER SERVICES CENTRE SUBURB CODE NUMBERS EMAIL
EAST MABVUKU H5,H15,H8,H6,H14 704235

2906937

hremabvuku@zedc.co.zw
BORROWDALE H1,H2,H7,H28 704233

2923102

hreborrowdale@zedc.co.zw
CBD H10,H14 704237

292103

hrecbd@zedc.co.zw
NORTH MABELREIGN H12,H26 706454

2906938

hremabelreign@zedc.co.zw
KUWADZANA H11,H16,H21 706455

2918103

hrekuwadzana@zedc.co.zw
WARREN PARK H18,H13 706453

2906939

hrewarrenpark@zedc.co.zw
SOUTH GLEN VIEW H19,H23 706451

2931960

hreglenview@zedc.co.zw
WATERFALLS H17 704232

2931961

hrewaterfalls@zedc.co.zw
SOUTHERTON H9 704231

2931959

hresoutherton@zedc.co.zw
CHITUNGWIZA MAKONI C1,C2,C3,C4,C5 070-24921

2923105

callcentrechit@zedc.co.zw

 

 

Table 2: SCHEDULE FOR SUBURB CODES

SUBURB CODE SUBURB CODE SUBURB CODE SUBURB CODE
Amby H5 Alexandra Park H1 Arcadia H14 Adylin H12
Athlone H5 Ashbrittle H2 Avenues H14 Ashdown Park H12
Chikurubi H15 Ballentyne Park H7 Braeside H14 Avondale H12
Chisipite H8 Belgravia H1 Chadcombe H14 Avonlea H12
Chizhanje H15 Borrowdale H7 Cranborne H14 Cotswold Hills H12
Donnybrook H15 Colne Valley H7 Epworth H14 Emerald Hill H12
Eastlea H5 Colray H7 Greenwood Park H14 Greencroft H12
Greendale H5 Crowhill H7 Hatfield H10 Haig Park H12
Greengrove H6 Glen Lorne H7 Hillside H14 Kensington H26
Highlands South H5 Glenwood H28 Kopje H14 Mabelreign H12
Letombo H5 Greystone Park H7 Logan Park H10 Marlborough H12
Lewisham H8 Groombridge H2 Park Meadowlands H14 Mayfield Park H12
Lichendale H5 Gunhill H7 Msasa Park H14 Meyrick Park H12
Mabvuku H15 Hatcliffe H7 Mukuvisi H14 Milton Park H12
Mandalay Park H14 Hellensvile H7 Queensdale H14 Monavale H12
Mandara H5 Highlands North H7 St Martins H14 Mt Hampden H12
Manresa H5 Hogarty Hill H7 Wilmington Park H14 Sentosa H12
Rhodesvile H5 Kambanji H7 Budiriro H23 Sherwood Park H12
Ruwa H14 Little Norfolk H2 Glen Norah H19 St Andrews H12
Tafara H15 Luna H7 Glenview H23 Strathaven H12
Ventersburg H14 Mt Pleasant H2 Graniteside H17 Sunridge H12
Zimre Park H15 Newlands H7 Grobbie Park H17 Valencedene H12
Dzivarasekwa H11 Northwood H2 Hopley H17 Ardbennie H9
Harare West H16 Pomona H7 Induna H17 Harare South H9
Kuwadzana H11 Quinington H7 Midlands H17 Highfields H9
Lake Chivero H21 Rietfontein H28 Parktown H17 Houghton Park H9
Marimba Park H21 Rolf Valley H28 Prospect H17 Lochinvar H9
Merwede H11 The Grange H28 Sunningdale H17 Mbare H9
Mufakose H21 Umwinsidale H28 Waterfalls H17 Southerton H9
Snake Park H11 Vainona H7 Rugare H18 Uplands H9
Sublime H11 Aspindale H18 Tynwald H13 Willowvale H9
Crowborough H11 Belvedere H13 Warren Park H18 Workington H18
Kambuzuma H18 Ridgeview H13 Westwood H18 Linoln Green H18
Zengeza 3 West C1 Zengeza 2 West C2 Mayambara C4 Seke Unit J C1
St Marys West C1 St Marys South C2 Chitungwiza ZRP C4 Zengeza 2 East C2
Guzha North C1 Zengeza 3 East C2 Seke Unit L,M,N&P C4 Zengeza 5 Ext C5
Zengeza 5 C1 Seke Unit A-E C3 St Marys East C4 Zengeza 3 Ext C5
Seke Unit J West C5 Seke Unit G-H C3 Zengeza 1 C4 Dema C5
Seke Unit K C5 Seke Unit J Central C3 Makoni shops C5 Seke Unit G C5
ZIMBABWE ELECTRICITY TRANSMISSION & DISTRIBUTION COMPANY

NORTHERN  REGION

 

NOTICE TO OUR VALUED STAKEHOLDERS

ZETDC would like to advise its valued clients in Northern Region of changes to the previously publicised contact details of the various client service personnel in the region. Our valued clients are kindly advised to use the following numbers for any client related enquiries within their respective areas:

 

CLIENT  SERVICE CENTRE AREAS COVERED 24 HR. CALL CENTRE CLIENT

SERVICE

OFFICER

SALES / DISTRICT MANAGER
 Bindura Bindura Centre, Shashi View Area,

Greenhill, Long Acres,  Batanai, Mt

View, Chipadze, Chiwaridzo 1 &

2,  Aerodrome, Chipindura,  ,

Madamombe , Shamva, Shutu T/Ship,

Nanhenga, Matepatepa, Nyava T/ship

0271- 6672,  0271-

6506,02716353,0772 422

231

0271 – 6353 0772702910 SALES EXECUTIVE 0772 518 928

0271-7034 swurayayi@zetdc.co.zw

DISTRICT MANAGER

0772 411 254

Concession Concession, Dandamera,  Christon

Bank, Mazoe, Glendale, Gweshe,

Howard, Chriscre Business Centre

 066219-

28672974/2976

066219-2866 0772

975 110

 

Mvurwi Mvurwi Township, Guruve Growth Point, Mudhindo Business Centre, Suoguru T/Ship, Nzvimbo Bus.

Centre, Bakasa Bus. Centre, Mahuwe Bus. Centre, Mushumbi Business Centre.

066216-23140773

088712

066216 – 2116 0775 357

287

0271-7295

rgapa@zetdc.co.zw

 

 

 

Mt Darwin Mt Darwin, Pfura

Township,  Madziwa,  Rushinga,

Kandeya, Mukumbura, Dotito ,

Madziwa T/Ship

066212-2355/2755 066212 – 26 0775168231
Centenary Centenary, Muzarabani, Gato T/ship,

St Alberts, Chaona  Business Centre,

Bare Business Centre, Nyakudya

Business Centre, Hwata Business

Centre, Hoya Business Centre

066210-

2232/22570773

088 716

066210 – 2257

0772804111

Kadoma Kadoma Town, Sanyati, Chakari,

Patchway,  Empress,

Doneni,  Muzwezwe, Bumbe, NgeziMhondoro,  St Ruperts, Pasi Dam

Area, Blagdon

06821-22519 0773

088 705

06821-23467 0782325152  

SALES EXECUTIVE 0712 443 986

068215-26484

simangorwa@zetdc.co.zw

DISTRICT MANAGER

0773 359 410

068215-23044

gtsvakwi@zedc.co.zw

 

Chegutu Chegutu Town, Zowa, Msengezi,

Sherpton, Suri-Suri,

Nyatsanga,  Torphin Area, Mhondoro,

Umfuli, Pickstone, Neuso, Musinami,

Chirundazi, Mashayamombe, Etna

068215-2641/2 0774

057477

068215-3427 0772

804 112

Norton Norton Town, Darwendale, Nyabira,

Chivero, Nyamweda, Selous,

Msengezi Makwiro, Kutama,

Masiyarwa, Lydiat Area, Clear Water,

Lake Chivero,  Chibero

024212-2242/3 0773

088704

024212-3269 0772

885 196

 

Beatrice Beatrice, Mubayira, Ngezi-Mamina,

Furtherstone, Marirangwe, Landos,

Mudzimurema, Lanark

024212-347/289 024212-289 0772

737 277

Chinhoyi CBD, Chikonohono, Gadzema, Mpata,

Chitambo, Cold Stream, Hunyani,

Ruvimbo 1 & 2, Chinhoyi Caves,

Rusununguko, Mapako 1 & 2 Orange

Groove, Mzari, Mzari

Etx,  Murombedzi, Chitomborwizi,

Mazvikadeyi, Trelawney, Banket,

Alaska, Lions Den, Shekelton

06721-22281/2 0773

088 708

06721-22715 0773

063 418

       SALES EXECUTIVE

0772 758 584

06721-24035

nnyanguwo@zetdc.co.zw

 

 

 

DISTRICT MANAGER  0736 796 464

06721-22853 tchikuvira@zetdc.co.zw

Karoi Karoi Town, Chikangwe, Chiedza,

Karoi Low Density, Chirundu,

Magunje area, Zvipani Business

Centre, Chidamoyo Bus. Centre,

Kazangarare Business Centre, Makuti Bus. Centre, Tengwe Bus. Centre & surrounding farms

061214-56485 0773

088707

061214-57610 0774

129 768

Mhangura Mhangura Business Centre,

Chebanga, Damba Village, Gudubu Village 1 – 12, Doma Bus. Centre & surrounding farms, Shumba Bus. Centre , Polan Tree & surrounding Farms

067214-5681 0773

088 718

067214-5464 0773

539 550

Kariba Kariba urban, Mahombekombe,

Nyamhunga,  Batonga Phase 1,

Kariba Heights, Fishing camps,

Charara, Chawara, Crocodile Farm

061214-

46108 0773 088

719

061214-46451 0774063592(A)
Mutorashanga Mutorashanga, Raffingora,  Birkadale & surrounding farms, Muriel Mine & surrounding Farms, Ceasar Mine & 0672196-426 0773

088  717

0672196-267 0733

985 194

 

surrounding farms, Baswick School & surrounding farms, Mapinga Business Centre
Marondera Marondera Town, Winston Park,

Paradise Park , Lendy Park, Ruzawi Park, Cherutombo, Morning Side,

Rusike,  Yellow City, Dombotombo,

Nyameni, Cherima, Garikai,

Wedza,  Kushinga Phikelela, Chivhu,

Sadza, Imire, Chendambuya

06523-23567 06523-

24583

06523 – 21896

0772 587 231

 

 

SALES EXECUTIVE 0772 219 396

06523-21879

mkudinha@zetdc.co.zw

 

 

DISTRICT MANAGER 0712 664 901

06523-24421

chituwo@zetdc.co.zw

 

Juru Juru, Goromonzi, Rusike, Juru,

Musami, Arcturus, Domboshava,

Makumbe, St Pauls Mission

0242-665363 0242-

664476

0242-663655 0772

306 045

Bromley Bromley, Mahusekwa, Dema, Goromonzi, Rusike, Ternary 0773 088 709 0772425788
Mtoko Mtoko, Nyamapanda, Kotwa,

Murehwa, Mtawatawa, UMP, Macheke

Farms, Waterloo Farms, Mukanda

Farms, Mt Pleasant Farms

065213-2476 0774

638 847

065213 – 2476 0772 587

231

 

The above telephone numbers are meant to bridge time between query identification and resolution for the benefit of our valued clients. Should you fail to get satisfactory responses from our local offices, please do not hesitate to contact the Regional Office on the following numbers:-

 

Marketing Officer                -0772805673           mringirisai@zedc.co.zw

Commercial Manager         –  0772 428 200       kmutyambizi@zedc.co.zw

Engineering Manager          –  0772 284 526       pmazwazwa@zedc.co.zw General Manager                 –  0712 230 150       sdadi@zedc.co.zw

 

 

You can now also visit our website www.zetdc.co.zw for daily   client related updates!

FACEBOOK PAGE  www.facebook.com/ZetdcOfficial

TWITTER   @ZetdcOfficial

Commercial Manager         –  0772 428 200       kmutyambizi@zedc.co.zw

Engineering Manager          –  0772 284 526       pmazwazwa@zedc.co.zw

General Manager                 –  0712 230 150       sdadi@zedc.co.zw

 

You can now also visit our website www.zetdc.co.zw for daily   client related updates!

SERVICE CENTRES  SERVICES OFFERED PHYSICAL ADDRESS AREAS COVERED
Bulawayo East District (Commercial)

 

Tel: 09-67180,79521,79526

880953

Customer Queries & Enquiries, Receipting, New Connections, Reconnections, Inspections, Credit Control  

Halco House

Fife  Street/10thAvenue Bulawayo

 

One Stop Shop

Bulawayo East District Depot  (CSC)

 

Tel: (09) 889891-4

79379

887894

78152

Infrastructure Development

Maintenance (Network & Fleet),Faults Management

New Connections- (physical connections)

Electricity House

Lobengula Street/Khami Rd

Bulawayo

City Centre Famona,Hillcrest,Hillside,Barham Green Southwold,Burnside,Montrose, Malindela,Greenhill, ,North-end Gumtree,Manningdake,Bradfield,Malindela,NUST Matsheumhlophe,Ilanda,Kumalo,Suburbs,Waterford,Doughlasdale

Lockview,Trenance,Woodville,Northvale,Woodlands

Selbourne Park, Mahatshula

Bulawayo West District

Nketa Depot (CSC)

 

 

Tel: (09) 460535

460537

Infrastructure Development

Maintenance (Network & Fleet),Faults Management

New Connections- (physical connections)

Accriton Road/Off Plumtree Donnington

Bulawayo

Belmont West Industrial sites, Bellevue, Nketa, Emganwini, Nkulumane, Rangemore,Newton West, Tshabalala

Old Pumula.Pumula East & North, Pumula, South, ,Sizinda,Kelvin                                vc Industrial Sites and Khami Prison

Bulawayo West District

Entumbane Depot (CSC)

 

Tel: (09) 460538

460537

Infrastructure Development

Maintenance (Network & Fleet),Faults Management

New Connections- (physical connections)

Accriton Road/Off Plumtree Donnington

Bulawayo

Makokoba, Mzilikazi, Nguboyenja, Mpopoma,

Matshobama, Entumbane, Emakhandeni, Njube, Lobengula, Magwegwe, Pelandaba, Luveve,

Cowdray Park, Richmond, Norwood, Trenance

Bulawayo West District

(Commercial)

 

Tel: (09) 78233

77021

Customer Queries & Enquiries, New Connections, Reconnections, Inspections, Credit Control Richmond House

Lobengula Street/Khami Rd

Bulawayo

 

Makokoba, Mzilikazi, Nguboyenja, Mpopoma,

Matshobama, Entumbane, Emakhandeni, Njube, Lobengula, Magwegwe, Pelandaba, Luveve,

Cowdray Park, Richmond, Norwood, Trenance

 

Belmont West Industrial sites, Bellevue, Nketa, Emganwini, Nkulumane, Rangemore,

Old Pumula.Pumula East & North,Pumula South,Tshabalala,Sizinda,Kelvin and Khami

Rural Depots:
 

Bulawayo Environs CSC

 

Tel: (09) 477311/460227

 

Connections, Maintenance, Reticulation Plumtree Road/Leamington Rd

Bulawayo

Nyamandlovu, Tsholotsho, Solusi, Matopo, Figtree, Ntabazinduna, Esiphezini,Dinyane,Usher,Worringham, ,

Gumtree,ClaremontImbizo Barracks Sigola,Somnene

Hope Foutain & Mines,Umgusa Irrigation,Empandeni and

Byo Airport

Esigodini CSC

 

Tel: 0288-341

 

Receipting, Connections, Maintenance, Reticulation Esigodini Esigodini,Mawabeni,Esibomvu,Mzingwane,Mbalabala,

Fort Rixon, Nswazi.Irisvale.Mpisini Ntabende

Filabusi CSC

 

Tel: 017-221/226

 

Receipting, Connections, Maintenance, Reticulation Filabusi  Filabusi, Hwali, Silalatshani, Singwango, Nkankezi, Mbondweni, Sanale, Mahole, Vokola and Avoca
Gwanda CSC

 

Tel:0284-22229

22204

22628

 

 

 

 

 

Connections, Maintenance, Reticulation Gwanda Gwanda Town,Jahunda,Spitzkop,West Nicholson,Collen Bawn,Gwaranyemba,Ntepe,Samlodi,Manama,NtalaleStanmore

Mkwidzi,Gwakwe,Kezi,Maphisa,St Joseph,Nsthelanyemba,

Sontala,Natisa,Kezi,Brunaberg,Sun Yet Sen

Beit-Bridge CSC

 

Tel: 0286-22341

 

Receipting, Connections, Maintenance, Reticulation Beit-Bridge Shashe, Zezani, Lutumba,Chaswingo,Nottingham,Mazunga area, and Bubi
Plumtree CSC

 

Tel: 019-2237

 

Receipting, Connections, Maintenance, Reticulation Plumtree Plumtree Town,Tekwane,Brunaberg
Turk CSC

 

Tel: 0285-347/222/368

 

Connections, Maintenance, Reticulation Turk Turk,Nyathi

 

Lupane CSC

 

Tel: 0898-455

 

Connections, Maintenance, Reticulation Lupane Lupane,St Lukes , insuza, sipepa,St paul ,Mzola. Jotsholo Fatima,Half Way Hotel and surrounding areas,

 

Hwange CSC

 

Tel: 0281-32534

 

Connections, Maintenance, Reticulation Hwange Hwange Town and surrounding areas,

 

Victoria Falls CSC

 

Tel: 013-43437

 

Receipting, Connections, Maintenance, Reticulation 88 Spencer Rd

Victoria Falls

Victoria Falls Town and surrounding areas
Binga CSC

 

Tel: 015-278

Receipting, Connections, Maintenance, Reticulation Binga  Binga Town and surrounding areas
Gwanda District Revenue Office (Commercial)

 

Tel:

0284-22628/22204

New connections, Installation, Reconnections, Inspection, Meter reading, Credit Control, Revenue Collection, Billing, Banking Hall Sudan Street/Forth Ave

Gwanda

Gwanda Town,Jahunda,Spitzkop,West Nicholson,Collen Bawn,Gwaranyemba,Ntepe,Samlodi,Manama,NtalaleStanmore

Mkwidzi,Gwakwe,Kezi,Maphisa,St Joseph,Nsthelanyemba,

Sontala,Natisa,Kezi,Brunaberg,Sun Yet Sen

Hwange District Revenue

Office (Commercial)

 

Tel:

0281-32458

34213

33197

New connections, Installation, Reconnections, Inspection, Meter reading, Credit Control, Revenue Collection, Billing, Banking Hall 36 Sandalwood Crescent

Baobab Hill        Hwange

Lupane,Hwange, Binga,Victoria Falls